Challenges facing the hospitality industry

 


Managing labour costs remains the top challenge facing hospitality operators says Marisa Bidois, CEO of the Restaurant Association of New Zealand.

“Wages continue to rise beyond customers’ expectation of price rises and that’s the challenge and balancing act that business owners must face. At the same time, the industry’s number three challenge is a lack of skilled employees, which can place upward pressure on remuneration. That’s why building and maintaining sales volume is the second most pressing challenge.”

The top five challenges operators expect in 2014 are:
1. Labour costs (2013 #1 challenge)
2. Building and maintaining sales volume (2013 #3 challenge)
3. Lack of skilled employees  (2013 #2 challenge)
4. Competition from other businesses (2013 #4 challenge)
5. Food costs (2013 #5 challenge)

See more at: http://www.hosponews.co.nz/2014/06/strongest-growth-in-six-years-for-cafe-and-restaurant-sales-hospitality-report-2014/#sthash.rryPtDF3.dpuf